Answering Your CNC Questions

Due to the technology advantages of our routers and plasmas, we are able to provide you with more cut forces than the typical CNC machine. With appropriate tooling, hold down, and programming your machine can handle many different materials. Some of the popular materials you can cut with your ShopSabre CNC router include wood, acrylic, aluminum, brass, plastic, foam, phenolic and other solid surface materials. Your CNC plasma or laser can cut most metals, including steel, brass, copper, and aluminum.

All ShopSabre CNC machines are proudly manufactured here in the United States. Our 100,000 square foot manufacturing facility is located in Lakeville, Minnesota. From the design & engineering to frame welding & painting all the way to our in-house electrical and professional assembly crew we truly build these incredible machines. Each machine is also tested, assembled, and packaged by our team because we truly are the manufacturer and are very proud to be American Made. We use only the finest quality materials and advanced manufacturing techniques to build all of our machines.

When considering the technology we use, it’s easy to question our value but when you consider our machines aren’t the cheapest either, they simply are the best value. This is made entirely possible due to our vertically integrated manufacturing facility where unlike cheap imports and other low cost American companies, we control the processes of manufacturing thus reducing excessive mark-up and outsourcing and can control the quality of product we produce. We use the highest quality materials and build technology with components you will recognize by name. Using these materials and technology actually helps us to manage costs by reducing our overhead and labor times while also reducing our support demands in the field.

This has allowed us to provide our customers with the best tech support on the market for the best value CNC machine in the industry. Free lifetime technical support is just another value we offer with every new ShopSabre CNC machine. Best yet, it’s direct eliminating the costly dealers and distribution models which add unnecessary costs to your purchase. Dollar for dollar more of your money goes into the product itself and thus the value of a ShopSabre is born!

When we say free lifetime tech support, we mean we’ll do everything we can to support your machine for as long as you own it. We offer free and convenient tech support via phone, email, and internet connectivity. Our normal support hours are M-F 8am to 5pm CST. but we recognize not all businesses are 9-5 operations and thus, we also offer emergency after-hours tech support to keep you running at the speed of business. Additionally, in rare cases, it may be necessary to send a technician out to service your machine at an additional cost determined by the specific situation but we have well trained traveling technicians capable of supporting our machines around the world. Our goal is to always reduce your costs though so our phone, email, and on-board diagnosis systems allow our team to be more hands on without the costly downtime to our clients. We build great machines but what we do even better is support our clients which is why we are known for some of the top-rated support in the industry, and we can often solve your issues remotely limiting your down time.

Included with Support is access to our exclusive SabreNation community which includes a private user group where you can connect with other real users to share tips, tricks, files, and ideas. Additionally, we also offer SabreNation University which comes in 3 forms – our in person monthly training courses, our online digital training courses, and then our private online university tips/tricks video tutorials to make sure you get the most out of your ShopSabre. 

ShopSabre goes the extra length to support our customers!

Pick-up the phone and call us at 952-461-4570. By getting in contact with our in house support team immediately we can better troubleshoot your concerns and get you back up and running. In rare cases, if we determine we need to come on-site we also offer support for that too and can help schedule that as soon as possible. However, we always suggest getting in touch with our team first before assuming the worst as in many cases, on-site will not be necessary.

As a valued ShopSabre CNC customer, you can expect that we will do everything we can to get your machine working immediately with minimal expense to you.

Don’t take our word for it, Our many satisfied customers can back up our promises to you. Simply ask for references or see what real ShopSabre owners have posted about our products and service. We stand behind every aspect of our machines.

Our lifeime SabreNation support is our way of showing you our confidence in our product & belief in our team. Not many companies offer as much included support with a purchase of their product. 

We also encourage you to look at more expensive machines and compare the quality to one of ours. Most of our customers who’ve purchased other machines or have seen other machines in action are blown away by the quality and value of our CNC systems.

Absolutely, many of our clients are first time CNC users and with little experience are running their machine the first day it arrives. With our lifetime technical assistance, our included training, and our software assistance you can be assured you’ll always have someone to speak with when you need help.

We believe in teaching a man to fish, so they eat for life.

This is why we include access to the ShopSabre CNC basic training class with every purchase of a new ShopSabre CNC. You’ll get hands-on experience without the expense of paid training. We also include a manual with the machine and software that has built-in tutorials so you can get started right away. ShopSabre also includes access to training courses online such as our SabreNation University videos!